Jalalabad Provincial Coordination Center (JPCC) gets 911 PDF Print E-mail
Written by CJTF-101 Operations   
Monday, 25 February 2008

The JPCC 1-0-0 number allows any person to dial 1-0-0 on their cell phone and it will give them a free connection to the JPCC located in the Jalalabad police provincial headquarters tactical operations center. The intent is for it to be used as a 911 call system in the U.S.

In June 2007, the Nangarhar police headquarters communications officer learned that Kandahar and Kabul had established a 911 type system and wanted to do the same for Nangarhar with a system based out of Jalalabad. The Police Headquarters communications officer contacted the Nangarhar Provincial Reconstruction Team (PRT) and TF Raptor of 173rd Airborne Brigade Combat Team and shared his idea and goals with them. Initial Operational capability was achieved through the use of a cell phone to receive emergency calls in Nangarhar until a more permanent system could be set up. The communications officer purchased three fixed wireless phones and annotated their phone numbers on a memo sent to the Ministry of Interior communications. The memo asked for the Ministry of Interior to set up a contract with three cell phone companies (Roshan, Ariba, and Afghan Wireless) allowing anyone to dial 1-0-0 on a cell phone and it would forward the call to the 10 digit number from one of the three fixed wireless phones to be manned at the police head quarters in Jalalabad. The Ministry of Interior approved the concept and it took about two and a half months for the whole system to get established.

The Nangarhar JPCC 1-0-0 emergency number system is manned 24 hours a day by two workers that work 12 hour shifts. When a call comes in, they first write down the phone number in their log.  They answer the phone saying that they are the Nangarhar ANP and ask what they can do to help. From that location they notify the appropriate branch to respond to the call. In addition to the three phones that receive the free emergency numbers, the workers also have an additional fourth phone they use to make any necessary outgoing calls. The most typical calls responded to by the ANP are civil disturbance, medical, fire, IED/UXO, and natural disaster. House fires are the most common, actionable, call. The concept of a centralized emergency response network in Nangarhar province is less that one year old.  The point to be made by these examples is a new ability of the Nangarhar law enforcement agencies to quickly react to the needs of the people. The quality of that response has improved significantly in the 6 months of the 1-0-0 number’s existence.  As law enforcement training continues through Focused District Development and the district level immersion training efforts, the effectiveness of the provincial response is expected to continue to increase dramatically.

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Last Updated ( Wednesday, 07 May 2008 )
 
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